top of page
FAQ
-
What kind of products do you sell?We specialize in digital downloads — including online courses, infographics, design graphics, templates, and e-books. These are all delivered digitally — no physical items are shipped.
-
How will I receive my digital products?After completing your purchase, you'll receive an email with a download link. Be sure to check your spam or promotions folder if you don’t see it!
-
How soon will I get access to my purchase?Immediately! Access is usually instant after payment confirmation. If there’s a delay, please reach out and we’ll sort it out.
-
Can I use your products for commercial projects?Unless specifically stated, all items are for personal or internal business use only.
-
Can I share or resell your files?No — redistribution, resale, or sharing of any digital files is strictly prohibited. We appreciate your support in protecting creators' rights!
-
Can I get a refund?Because of the digital nature of our products, all sales are final. However, if you experience a technical issue or can’t access your purchase, let us know and we’ll be happy to assist.
-
I didn’t get my download link. What should I do?First, double-check your email inbox (and spam folder). Still nothing? Contact us at support@technest.studio with your order number, and we’ll send it over manually.
-
What if my file won’t open or looks corrupted?We’ve got you! Just contact us with details, and we’ll resend the file or provide an alternative format if needed.
-
Do you offer custom or branded versions of your products?Yes! For select items (especially graphics or infographics), we can offer custom branding or edits for an additional fee. Email us your request and we’ll let you know the options.
-
What payment methods do you accept?We currently accept PayPal for all purchases. We’re working on adding more payment options soon — stay tuned! We’ll update you as soon as additional methods become available.
-
Can I use PayPal using credit card?Yes. You can certainly pay using a credit card with PayPal, and here's how: You can link your credit card to your PayPal account by going to your Wallet, clicking "Link a debit or credit card," and following the instructions. Linking a Credit Card: Log in to your PayPal account: and navigate to your "Wallet". Click on "Link a debit or credit card". Follow the on-screen instructions to enter your card details and confirm the link. You may be redirected to your bank's website for authentication.
bottom of page